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A Guide for Choosing Managed Application Hosting Provider

When selecting a managed application hosting provider, it is very crucial to investigate the strengths and weaknesses of the service. The type of service delivered by the provider will define the quality of hosted applications that you can get. Basically, you have to measure a managed hosting service based on accepted industry standards. Here is a simple guide that could help you choose the right managed application hosting provider.

 

Track Record, Experience, and Quality Support

 

A managed hosting provider should display excellent performance based on past track record, depth of experience and capability to deliver support services. Although it does not

mean that you can not get good value from start up companies, it is always a safer bet to deal with a provider with known good track record. A well-established hosting provider will have the necessary experience to properly manage your mission-critical applications.

 

The process of selecting a managed hosting provider would be similar to hiring an IT administrator. Surely, you will not hire an entry-level IT professional to manage crucial business process applications. The least that you

can do is to get an administrator with at least 5 years experience in the industry and has a track record of competent performance.

 

Always remember that a hosting provider that has a solid track record in this kind of business would be able to give you above-standard service. And most important of all, make sure that the provider has very good customer support system. Technical support is crucial when you have a managed application. You will seldom encounter performance glitches if the software is well supported by the service.

 

Uptime and Infrastructure Capability

 

The managed application hosting service should provide you with near 100% uptime. A hosted application will not serve its purpose if you can not access it. Your company’s productivity will suffer terribly if the service provider can not guarantee at least 99% uptime performance. In line with this, you have to closely look at the server infrastructure of the provider. Performance is closely associated with the hardware capabilities of the service. Make sure to investigate the infrastructure capability of the provider before you sign any service contract.

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